Google's New Gemini Agent Gets Its Own Work Email Address, Starting With Businesses

Google Cloud has introduced a Gemini agent that can plan and carry out multi-step work, and it can give the agent its own Workspace account with an email address. The announcement came on October 8 at the company's Gemini at Work 2026 event, and the agent starts with business customers in a private preview (Reworked, Android Headlines).

What Google announced

TechCrunch describes a unified agent inside Gemini that completes tasks rather than only answering questions, working from a single interface. Android Authority calls it a universal Gemini agent and reports that it is limited to enterprise customers in a private preview. Google has not given the agent a distinct product name or said when it will reach personal Gemini accounts; TechCrunch reports that consumers are expected to follow later, without a date.

Google Cloud chief executive Thomas Kurian framed the approach as giving the agent objectives rather than step-by-step instructions. A user states the outcome they want, and the agent plans the steps and runs them using custom skills, tools and connections to company systems.

How the agent works

The agent picks the best model for a job by default, but users can choose one themselves, including Anthropic's Claude models, TechCrunch reports. Google says open source and other private models are planned. The agent can pull in data from these sources:

Category	Connections named by Google
Productivity	Google Workspace, Microsoft 365, Slack
Engineering	Jira, Confluence, Git
Data	BigQuery, Databricks, Postgres, Snowflake
Other	Any server that supports the Model Context Protocol

For large jobs, the agent can delegate parts to sub-agents. A tasks inbox shows its reasoning, delegation, skill use, code and progress, so a manager can see what was done and why. Android Authority adds that because the agent runs in the cloud, it keeps its context across phones, desktops and browsers.

An agent with an identity

The detail most likely to change daily work is the agent's identity. A coworker agent can have its own Workspace account with an email address in an agents subdomain of the company's domain, plus a calendar, Drive storage and an entry in the company directory (AI Weekly). Germany's Dr. Web says the dedicated account is optional and set up on a company's request. TechCrunch says colleagues can tag it, email it, share documents with it or add it to group chats, much as they would a new hire. It acts under its own identity and only sees what is shared with it.

Google also says the agent's activity is logged to the agent rather than to an employee. That addresses a worry that arises as soon as software acts on someone's behalf: when something goes wrong, the record should show whether a human or a machine did it. Google has not said how long those logs are kept or who can read them.

Where it will run

TechCrunch lists planned access on iOS, Android, Windows, Mac, the command line, Google Workspace, Microsoft 365, ServiceNow and Slack. That is a broad footprint for a product still in private preview, and Google has not said when each surface will be available. Early testers named by TechCrunch include On, Shopify and PayPal. Gemini Enterprise customers it lists include BNP Paribas, Bradesco, Merck, Orange Spain, Santee Cooper, SOMPO, Ulta Beauty and Wesfarmers.

Pricing and cost control

Google has not published a price. It did say new flexible spending options, including multi-model orchestration, smart routing and real-time spend caps, will help businesses control what agents cost to run. Agents that loop through many steps can consume a lot of compute, so a hard cap is a practical feature, though details of how it works are not yet public.

Google's numbers

TechCrunch reports that Sundar Pichai said Gemini has more than one billion monthly active users and that nearly 90 percent of Fortune 100 companies use Gemini Enterprise. Both figures are Google's own. Android Authority notes that Google introduced Gemini Spark earlier this year, which also helped users finish tasks across Workspace and the web, so this agent builds on a direction the company had already set.

What to watch next

Watch for Google to name the product, publish pricing and set a date for general availability. Watch for the first independent accounts from early testers on how reliably the agent finishes long jobs, and for details of how the audit trail and spend caps work in practice.

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